Terms of Service
1. Who we are
Self+ ("Self+", the "Service", the "app") is operated by Stivanli, a sole proprietorship (eenmanszaak) established under the laws of the Netherlands (referred to in these Terms as "we", "us", or "our").
- Trade name: Stivanli
- Legal form: Sole proprietorship (eenmanszaak)
- Chamber of Commerce (KvK) number: 77607082
- Establishment number (vestigingsnummer): 000045298890
- Registered address: Goudbaard 78, 4625 GC Bergen op Zoom, Netherlands
- Contact: teamselfplus@gmail.com
These Terms of Service (the "Terms") govern your access to and use of Self+, including the mobile/web application, the marketing website, and all related content, features, and services we make available. By accessing or using Self+ you agree to be bound by these Terms.
2. Acceptance of these Terms
By creating an account, accessing, or using Self+ in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use Self+.
If you use Self+ on behalf of another person or an organization, you represent that you are authorized to accept these Terms on their behalf, and "you" refers to that person or organization.
3. Eligibility and age
Self+ is intended for users who are at least 16 years old, or the higher minimum age required to consent to the processing of personal data in your country of residence. By using Self+ you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into these Terms. If you do not meet the age requirement, you must not use Self+, and we may terminate your account if we learn that you do not.
Self+ is a general self-improvement, habit, fitness, and nutrition tool. It is not designed for, and must not be used by, anyone who is medically advised against physical activity, dietary change, or fasting without professional supervision.
4. Your account and security
To use most features of Self+ you must create an account. You agree to:
- provide accurate and complete information and keep it up to date;
- keep your login credentials confidential and not share them with anyone;
- be solely responsible for all activity that occurs under your account; and
- notify us immediately at teamselfplus@gmail.com if you suspect any unauthorized use of your account.
We are not liable for any loss or damage arising from your failure to keep your account credentials secure. We may suspend, restrict, or terminate your account as described in Section 18.
5. Your right to use Self+ (licence)
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use Self+ for your own personal, non-commercial self-improvement purposes. This licence does not transfer any ownership rights to you. All rights not expressly granted are reserved by us.
6. No medical advice (health disclaimer)
Self+ is not a medical device, is not a healthcare service, and does not provide medical, clinical, dietary, psychological, or professional health advice. Self+ is a personal tracking and self-improvement tool only.
- The content, features, targets, suggestions, insights, and information provided by Self+ (including habit, workout, nutrition, calorie, macronutrient, hydration, weight, focus, breathwork, sleep, mood, and recovery features) are provided for general informational and self-tracking purposes only.
- Self+ is not a substitute for professional medical advice, diagnosis, or treatment, and it is not a substitute for a physician, dietitian, nutritionist, therapist, personal trainer, or any other qualified professional.
- Always seek the advice of a qualified healthcare professional before beginning, changing, or stopping any diet, exercise, fasting, supplementation, or wellbeing program, and before acting on any information provided by Self+. Never disregard or delay seeking professional medical advice because of something you have read or seen in Self+.
- If you experience pain, dizziness, shortness of breath, or any medical emergency, stop immediately and seek professional medical help. Do not use Self+ in place of emergency services.
You use Self+, and act on any information it provides, entirely at your own risk. You are solely responsible for your own health, safety, and wellbeing and for any decisions you make.
7. Calorie, macro, and weight targets (informational only)
Self+ includes nutrition, calorie, macronutrient, and weight-management features. You acknowledge and agree that:
- Any calorie target, macronutrient split, weight target, rate of change, or similar figure presented by Self+ is an automated estimate for informational purposes only, generated from the information you provide and general formulas. It is not a prescription, a medical recommendation, or a guarantee of any outcome, and it does not account for your individual medical conditions, medications, allergies, or circumstances.
- These targets may not be appropriate for you. Individual nutritional needs vary and can only be properly assessed by a qualified professional who knows your medical history.
- You are solely responsible for what you eat, how much you exercise, and any weight change you pursue. You must consult a qualified healthcare professional or registered dietitian before relying on any nutrition, calorie, or weight target, particularly if you are pregnant, breastfeeding, under 18, over 65, have or have had an eating disorder, or have any medical condition.
- Self+ is not intended to promote extreme calorie restriction, rapid weight loss, or any unhealthy eating behaviour, and must not be used for those purposes.
8. No guarantee of results
We make no representation, warranty, or guarantee of any kind that using Self+ will produce any particular result, outcome, level of fitness, weight, health, habit consistency, or other benefit. Any results depend on many factors outside our control, including your own effort, circumstances, and biology. Examples, testimonials, and illustrations are not promises of results.
9. Third-party services and integrations
Self+ may let you connect optional third-party devices and services (for example Oura, WHOOP, Garmin, and Strava) and may rely on third-party infrastructure providers. You acknowledge that:
- Third-party services are governed by their own terms and privacy policies, which apply between you and the relevant third party. We are not responsible for third-party services, their availability, accuracy, or the data they provide.
- Any data received from a connected service is provided by that service, and we do not warrant its accuracy or completeness.
- Your use of a connected service is at your own risk, and we are not liable for any act, omission, outage, data loss, or change of terms by any third party.
- You are responsible for complying with the terms of any third-party service you connect.
Where required by a third-party provider's developer terms (including Strava), we honour their restrictions on how their data may be used, stored, and displayed, and we do not send such data to any third-party AI or machine-learning model where that is prohibited.
10. User content
Self+ may allow you to create, upload, or share content, such as posts, comments, messages, photos, journal entries, profile information, and logged data ("User Content").
- You retain ownership of your User Content.
- Licence to us. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt, and display your User Content solely to the extent necessary to operate, provide, secure, and improve the Service. This licence ends when you or we delete the relevant User Content, except for content already shared with others and for backups or records we must retain by law.
- Your responsibility. You are solely responsible for your User Content and represent that you have all necessary rights to it and that it does not infringe any third party's rights or violate any law. You must not upload other people's personal data, photos, or content without their consent.
- Removal. We may remove or restrict any User Content that we reasonably believe violates these Terms or any law, or that may harm us, other users, or third parties, without liability to you.
11. Acceptable use
You agree that you will not, and will not attempt to:
- use Self+ for any unlawful, harmful, fraudulent, or abusive purpose;
- harass, threaten, defame, deceive, impersonate, or harm any person;
- upload illegal content, malware, or content that infringes any third party's rights;
- access, tamper with, disrupt, overload, or reverse-engineer the Service, its security, or its infrastructure, except to the limited extent such a restriction is prohibited by mandatory law;
- scrape, harvest, or collect data from Self+ or its users without authorization;
- resell, rent, or commercially exploit the Service without our written permission; or
- use the Service in any way that violates these Terms or any applicable law.
We may investigate and take any action we consider appropriate, including removing content and suspending or terminating accounts, for any breach of this Section.
12. Intellectual property
Self+, including the app, website, software, source code, design, user interface, text, graphics, logos, trademarks, and all other materials (excluding your User Content), is owned by us or our licensors and is protected by intellectual property laws. Except for the limited licence in Section 5, nothing in these Terms grants you any right, title, or interest in Self+ or our intellectual property. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our prior written consent.
13. Subscriptions, payments, and automatic renewal
Some features of Self+ may be offered on a paid basis (a "Paid Plan", including any "Pro" subscription). Where Paid Plans are offered:
- Pricing and taxes. The price, billing cycle, and included features are shown to you at the point of purchase before you commit. Prices shown to consumers are inclusive of any applicable VAT unless stated otherwise. You are responsible for all charges and taxes for the plan you select.
- How you pay. Purchases may be handled through, and payments processed by, third-party providers (including the Apple App Store, Google Play, or a payment processor) under their own terms. We do not receive or store your full payment-card details. Where you buy through an app store, that store is the merchant of record and its own billing, renewal, and refund rules also apply to you.
- Automatic renewal. Unless stated otherwise, subscriptions renew automatically for successive periods of the same length (for example monthly or yearly) at the then-current price, unless and until you cancel. We (or the relevant app store) will charge your payment method at or shortly before the start of each renewal period. Where Dutch/EU law requires, after any initial minimum term your subscription continues on a basis that you can cancel at any time with a notice period of no more than one month.
- Cancellation. You can cancel a subscription at any time, effective at the end of the current billing period; you keep access until then. If you subscribed through an app store, you must cancel through that store's subscription settings (for example your Apple App Store or Google Play account settings). If you subscribed directly through us, you can cancel in the app or by emailing teamselfplus@gmail.com. Cancelling stops future renewals; on its own it does not entitle you to a refund of the current period, except where mandatory law or Section 14 (right of withdrawal) applies.
- Free trials and price changes. If we offer a free or discounted trial, it converts to a paid subscription at the standard price when the trial ends unless you cancel before then. We may change subscription prices for future billing periods; where the law requires, we will give you advance notice and, where the law requires, the opportunity to cancel before the new price takes effect.
- Refunds. Except where mandatory Dutch/EU consumer law (including the right of withdrawal in Section 14) or an app store's own policy provides otherwise, payments are non-refundable and no refund or credit is given for partial periods. App-store purchases are refunded only in accordance with that store's policy.
If no paid plan applies to your use of Self+, this Section does not affect you.
14. Right of withdrawal (consumer cooling-off period)
If you are a consumer resident in the EU/EEA, you generally have the right to withdraw from a distance contract for a Paid Plan within 14 days, without giving any reason.
- The period. The withdrawal period is 14 days from the day the contract is concluded (the day you purchase the Paid Plan).
- How to withdraw. To exercise the right, inform us of your decision by a clear statement before the period ends, for example by emailing teamselfplus@gmail.com with your name and the purchase details. You may use the model withdrawal form below, but you are not obliged to. Where you purchased through an app store, that store's own cancellation and refund process may also apply.
- Effect of withdrawal. If you withdraw in time and the exception below does not apply, we will reimburse all payments we received from you for that plan without undue delay and within 14 days, using the same means of payment you used, at no extra cost to you.
- Important exception (digital services and content that begin immediately). Self+ is supplied as a digital service that starts as soon as you subscribe. By purchasing a Paid Plan and requesting immediate access, you expressly consent to us beginning performance during the withdrawal period, and you acknowledge that you thereby lose your right of withdrawal once performance has begun (and, for any digital content not supplied on a tangible medium, once the supply has begun). Where you have not given that express consent, your 14-day right is unaffected.
- Model withdrawal form. "To Stivanli, Goudbaard 78, 4625 GC Bergen op Zoom, Netherlands, teamselfplus@gmail.com. I/We hereby give notice that I/We withdraw from my/our contract for the following service: Self+ Paid Plan, ordered on [date]. Name of consumer(s): __. Address of consumer(s): __. Date: __."
Nothing in this Section limits any stronger mandatory withdrawal or cancellation right you have under the consumer law of your country of residence.
15. Apple App Store and other app stores
If you download or use Self+ from the Apple App Store, the following additional terms apply between you and us, and you acknowledge and agree that:
- Acknowledgement. These Terms are concluded between you and us (Stivanli) only, and not with Apple Inc. ("Apple"). We, not Apple, are solely responsible for Self+ and its content.
- Scope of licence. The licence granted in Section 5 is limited to a non-transferable licence to use Self+ on any Apple-branded product that you own or control, as permitted by the Usage Rules in Apple's Media Services / App Store Terms (including any permitted Family Sharing or volume-purchase use).
- Maintenance and support. Apple has no obligation whatsoever to furnish any maintenance or support services for Self+. Any questions, complaints, or claims about Self+ should be directed to us at teamselfplus@gmail.com (Stivanli, Goudbaard 78, 4625 GC Bergen op Zoom, Netherlands).
- Warranty. We, not Apple, are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If Self+ fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) you paid for Self+; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to Self+.
- Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to Self+ or your possession and/or use of it, including: (a) product liability claims; (b) any claim that Self+ fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer-protection, privacy, or similar legislation.
- Intellectual property claims. In the event of any third-party claim that Self+, or your possession and use of it, infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such claim.
- Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist-supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You must comply with any applicable third-party terms of agreement when using Self+.
- Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
If you obtain Self+ from another app store or distribution platform (for example Google Play), that platform's terms may likewise apply to your use, and equivalent acknowledgements apply in favour of that platform to the extent it requires them.
16. Privacy and data protection
We process personal data in accordance with our Privacy Policy and applicable data protection law, including the EU General Data Protection Regulation (GDPR) and the Dutch implementing legislation (Algemene Verordening Gegevensbescherming, AVG). Please read the Privacy Policy to understand what data we collect, how we use it, and the rights you have. By using Self+, you acknowledge the processing of your personal data as described there.
17. Availability, changes, and "as is"
We work to keep Self+ available and reliable, but we provide it on an "as is" and "as available" basis. We may modify, suspend, limit, or discontinue any part of the Service, or introduce or remove features, at any time, with or without notice. We do not guarantee that the Service will be uninterrupted, timely, secure, error-free, or free from data loss, and you are responsible for keeping your own copies of important information.
18. Suspension and termination
You may stop using Self+ and delete your account at any time. We may suspend, restrict, or terminate your access to Self+, in whole or in part, at any time and without liability, if we reasonably believe you have breached these Terms or any law, if required to protect the Service, other users, or third parties, or if we discontinue the Service. Sections that by their nature should survive termination (including Sections 6 to 12 and 19 to 24) will survive.
19. Disclaimer of warranties
To the maximum extent permitted by applicable law, Self+ and all content, features, and services are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty regarding health, fitness, or nutritional outcomes. We do not warrant that the Service or any information it provides is accurate, complete, reliable, current, or suitable for your circumstances.
Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under mandatory Dutch or EU consumer law. If you are a consumer, you keep the benefit of the statutory conformity guarantees and other rights that mandatory law gives you, and this Section does not affect them.
20. Limitation of liability
To the maximum extent permitted by applicable law:
- We (including our owner, and any people who work for or with us) will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, health, or other intangible losses, arising out of or relating to your use of, or inability to use, Self+, even if we have been advised of the possibility of such damages.
- We will not be liable for any injury, illness, health condition, death, or other harm resulting from your use of Self+, from any exercise, diet, fasting, nutrition, calorie, macro, or weight target or information, or from your reliance on any content or feature of the Service. You assume all such risk (see Sections 6, 7, and 8).
- We will not be liable for any act, omission, outage, or data of any third-party service or integration, or for any unauthorized access to or alteration of your content or data beyond our reasonable control.
- Our total aggregate liability to you for all claims relating to Self+ will not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) fifty euros (€50).
Consumer rights are unaffected. If you are a consumer, nothing in this Section reduces our liability below what mandatory Dutch or EU consumer law requires, and the monetary cap and the exclusions above apply to you only to the extent such a limitation is permitted against a consumer under that law. Any limitation that is not permitted against you does not apply to you.
Mandatory-law carve-out. Nothing in these Terms excludes or limits our liability where it cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our proven intent or gross negligence, or any other liability that Dutch or EU mandatory (consumer) law does not permit to be excluded or limited. Where any limitation in this Section is held unenforceable, it will apply to the maximum extent permitted by law.
21. Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Stivanli and its owner from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of Self+; (b) your User Content; (c) your breach of these Terms or any law; or (d) your violation of any third party's rights. This Section does not require a consumer to indemnify us for matters that are not attributable to that consumer's own fault or breach. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, in which case you agree to cooperate with us.
22. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you within the app or by other reasonable means. Your continued use of Self+ after the changes take effect constitutes acceptance of the updated Terms. If a change materially reduces your rights, we will seek your agreement where the law requires it. If you do not agree to the updated Terms, you must stop using Self+.
23. Governing law, complaints, and disputes
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the Netherlands. Any dispute will be submitted to the exclusive jurisdiction of the competent court in the Netherlands, save that where you are a consumer, this does not deprive you of the protection of any mandatory consumer-law rights or of your right to bring proceedings in the courts designated by mandatory law (for example, the courts of your country of residence).
- Complaints. If you are unhappy with the Service, please first contact us at teamselfplus@gmail.com. We aim to acknowledge complaints promptly and to resolve them fairly.
- Alternative dispute resolution. We are not currently affiliated with a certified dispute-resolution body and do not commit to alternative dispute resolution. This does not affect your statutory rights, including any right to refer a dispute to a competent consumer authority or court. (The EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not available.)
24. General
- Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by a valid one that most closely reflects the original intent.
- No waiver. Our failure to enforce any provision is not a waiver of it.
- Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, provided your rights under these Terms are not reduced.
- Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding Self+ and supersede any prior agreements on the subject.
- Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
- Language. These Terms are provided in English. If we provide a translation, the English version prevails in the event of any conflict, except where mandatory law requires otherwise.
25. Contact
For any question about these Terms, or to request a copy, contact us at:
Stivanli (KvK 77607082)
Goudbaard 78, 4625 GC Bergen op Zoom, Netherlands
Email: teamselfplus@gmail.com